Social media has evolved so much over the past 10 years. What started out as a simple tool to stay connected with friends is now incredibly crucial to both small and large businesses alike. These platforms allow you to connect with your customers, provide another layer of customer service, as well as attract new customers, as well. The holiday season brings a boost in sales and presents an essential time to draw in new customers and social media provides a great way to make the most of this opportunity.
Here are 5 Reasons to be Thankful for Social Media this Thanksgiving:
- Being able to connect with your customers instantaneously.
With social media you can receive feedback from your customers in the time it takes to make a post. Whether you want input on a new product or gather insight into your service, social media makes it all possible.
- Your company becomes a personal entity instead of a faceless storefront.
Social media allows you to give your customers an insight into your business and the staff behind it. You’re able to express more of the passion that drives your business and your customers enjoy seeing that.
- You’re able to gain insight on what strategies are working for your business.
Most social media platforms provide insights into how your ads and posts are being received by your audience. You can then take this information to hone your strategy and create a social marketing campaign that is better targeted and better performing than ever before!
- Networking. Networking. Networking.
Social media isn’t just for connecting with customers, connect with other businesses, as well. Partner up with another company or charity to host a giveaway or competition to boost awareness for both companies.
- There are great companies like 99social, who can take care of it all for you.
Maintaining a social media presence is vital for all businesses today, but it requires a massive amount of time to maintain and nurture. 99social helps with establishing your brand, connecting with new customers and retaining your loyal clientele. Plus, with no contracts and monthly progress reports, you’ll always feel safe knowing exactly where your money is going – plus, it’s only $99 a month!